Terms and Conditions

Last Updated: January 15, 2025

1. Introduction and Acceptance

Welcome to Raconteurship Professional Training ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website (raconteurship.pro) and the training services we provide.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Company Information

Business Name: Raconteurship Professional Training

Registration Number: 53985632

Registered Address: 58 Alessandra Vale Lake Shakira, Osaka, TAS 8541, Japan

Phone: +97326960657

Email: [email protected]

Operating Since: 2020

3. Services Description

We provide professional training services including but not limited to:

Services may be delivered in-person at our Osaka location or via video conferencing platforms, as agreed upon during booking.

4. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding contracts.

5. Booking and Registration

To book our services, you must:

Your booking is confirmed only upon receipt of our written confirmation via email. We reserve the right to refuse service to anyone for any lawful reason.

6. Pricing and Payment

6.1 Fees

Pricing for our services varies based on the type of training, duration, and delivery method. All prices will be clearly communicated before you commit to booking. Prices are subject to change, but any changes will not affect confirmed bookings.

6.2 Payment Terms

Payment is required as follows:

6.3 Payment Methods

We accept payment via bank transfer, credit card, and other methods as agreed. All payments are processed securely through third-party payment processors.

6.4 Currency

All prices are quoted in Japanese Yen (JPY) unless otherwise specified. You are responsible for any currency conversion fees charged by your financial institution.

7. Cancellation and Rescheduling

7.1 Client Cancellations

You may cancel or reschedule your booking according to the following terms:

7.2 Company Cancellations

We reserve the right to cancel or reschedule sessions due to circumstances beyond our control (trainer illness, natural disasters, etc.). In such cases, we will:

8. Session Conduct and Client Responsibilities

8.1 Attendance

Clients are expected to:

8.2 Recording

We may record sessions for training purposes with your explicit consent. You may not record sessions without prior written permission from us and the trainer.

8.3 Conduct Standards

Clients must maintain professional, respectful conduct at all times. We reserve the right to terminate services immediately without refund for:

9. Intellectual Property Rights

9.1 Our Content

All content on our website and in our training materials, including text, graphics, logos, images, videos, and software, is the property of Raconteurship Professional Training and is protected by copyright and other intellectual property laws.

9.2 License to Use Materials

Upon payment, clients receive a limited, non-exclusive, non-transferable license to use training materials provided during sessions for personal professional development only. You may not:

9.3 Client Content

You retain ownership of any materials you provide during training sessions. By sharing materials with us, you grant us a limited license to use them for the purpose of delivering your training.

10. Confidentiality

We maintain strict confidentiality regarding all client information and session content. We will not disclose your personal information or discuss session details with third parties without your explicit consent, except as required by law.

Clients are similarly expected to maintain confidentiality regarding proprietary training methods and materials.

11. Disclaimers and Limitations of Liability

11.1 Service Outcomes

Important: While we strive to provide high-quality training that improves communication skills, we cannot guarantee specific outcomes such as job offers, promotion, or career advancement. Results depend on numerous factors including individual effort, market conditions, and circumstances beyond our control.

11.2 No Professional Guarantee

Our training services are educational in nature. We do not provide:

11.3 Limitation of Liability

To the maximum extent permitted by law, Raconteurship Professional Training shall not be liable for:

11.4 Website Availability

We do not guarantee uninterrupted or error-free access to our website. We reserve the right to suspend or discontinue any part of our website at any time.

12. Indemnification

You agree to indemnify and hold harmless Raconteurship Professional Training, its employees, trainers, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

13. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in our Privacy Policy.

14. Third-Party Links and Services

Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the content, privacy practices, or terms of third-party sites. We encourage you to review their policies before providing any personal information.

15. Testimonials and Marketing

With your consent, we may use your testimonials, feedback, or before/after results in our marketing materials. You may withdraw consent at any time by contacting us. We will never use your personal information in marketing without explicit permission.

16. Dispute Resolution

16.1 Informal Resolution

In the event of any dispute, we encourage you to contact us first to seek an informal resolution. We are committed to working with clients to resolve concerns amicably.

16.2 Governing Law

These Terms are governed by the laws of Japan. Any legal proceedings shall be conducted in the courts of Osaka, Japan.

16.3 Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the Japan Commercial Arbitration Association, rather than in court, except where prohibited by law.

17. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

18. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms. Material changes will be communicated via email to registered clients.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Raconteurship Professional Training regarding the use of our services and supersede all prior agreements and understandings.

21. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

22. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing.

23. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]

Phone: +97326960657

Address: 58 Alessandra Vale Lake Shakira, Osaka, TAS 8541, Japan

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM JST

24. Language

These Terms are provided in English. In case of any discrepancy between English and translated versions, the English version shall prevail.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.